Privacy Policy
Introduction
Welcome to the Privacy Policy of Metate Industrial Supply. In this document, we outline how we collect, use, and protect the personal information of our website visitors and customers. It is important to read and understand this policy before using our services or submitting any personal information.
Information We Collect
At Metate Industrial Supply, we value your privacy and only collect the necessary information to provide you with a seamless experience. When you visit our website, we may collect the following types of information:
1. Personal Information
We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or contact us for inquiries. This information enables us to process your orders, communicate with you, and deliver your products efficiently.
2. Non-Personal Information
In addition to personal information, we may automatically collect non-personal information such as your IP address, browser type, operating system, and referring website. This information helps us analyze trends, track user behavior, and improve our website functionality.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences and provide personalized content. You have the option to disable cookies in your browser settings, but please note that certain features of our website may not function properly without them.
How We Use Your Information
Metate Industrial Supply values the trust you place in us and is committed to using your personal information only for the purposes outlined in this Privacy Policy. We may use your information for the following:
1. Order Processing and Customer Support
We utilize your personal information to process your orders, provide order confirmations, and deliver products to your specified address. Furthermore, we may use this information to communicate with you regarding any inquiries, issues, or updates related to your order.
2. Marketing and Promotional Purposes
With your consent, we may use your email address to send you marketing communications, promotional offers, and newsletters. You have the option to unsubscribe from these communications at any time by following the instructions provided in the email.
3. Website Improvement and Analytics
By collecting non-personal information and utilizing cookies, we analyze user behavior and website performance to enhance your browsing experience, optimize our website design, and improve our product offerings.
Protecting Your Information
Metate Industrial Supply takes the security of your personal information seriously and implements reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard security technologies and regularly update our systems to safeguard your data.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers are obligated to keep your information secure and confidential.
Children's Privacy
Metate Industrial Supply does not knowingly collect personal information from children under the age of 13. If you believe that your child has provided us with their personal information, please contact us immediately, and we will take steps to delete that information from our systems.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically to stay informed about our information practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our customer support team. We are here to assist you and address any concerns you may have.
Conclusion
Metate Industrial Supply is committed to protecting your privacy and ensuring the security of your personal information. By using our website, you acknowledge and consent to the collection, use, and storage of your information as described in this Privacy Policy. We appreciate your trust in us and strive to provide you with the best possible service while safeguarding your privacy.
