Shipping Policy | Metate Industrial Supply Inc.

Dec 29, 2019


Welcome to the Shipping Policy page of Metate Industrial Supply, your trusted partner for industrial equipment and supplies. In this comprehensive guide, we outline our shipping policies and procedures to ensure efficient and reliable delivery of your orders.

Shipping Methods

At Metate Industrial Supply, we offer various shipping methods tailored to meet your needs. Our primary shipping methods include:

1. Standard Shipping

Our standard shipping option guarantees reliable delivery within the specified timeframe. We partner with reputable carriers to ensure your order reaches its destination safely and on time. Please note that delivery times may vary based on the shipping address and product availability.

2. Expedited Shipping

If you require your order to be delivered urgently, our expedited shipping option is the ideal choice. With expedited shipping, we prioritize your order and ensure it is dispatched and delivered as quickly as possible. Additional fees may apply for expedited shipping.

3. Freight Shipping

For larger and heavier items, we offer freight shipping services. Our team efficiently coordinates and arranges the transportation of your bulk orders. We work closely with trusted freight partners to ensure secure and timely delivery.

Order Processing Time

At Metate Industrial Supply, we understand the importance of prompt order processing. Once your order is placed and payment is confirmed, our team begins the processing and fulfillment process. Our standard order processing time is typically within 1-2 business days. However, please note that processing times may vary during high-demand periods or due to product availability.

Shipping Rates

We strive to offer competitive and transparent shipping rates at Metate Industrial Supply. Shipping rates are calculated based on several factors, including the weight, dimensions, and destination of the package. To obtain an accurate shipping quote for your order, please add the desired items to your cart and proceed to the checkout page. The shipping rates will be displayed before finalizing your purchase.

Tracking Your Order

We provide order tracking services to keep you informed about the status of your shipment. Once your order is dispatched, we will email you a tracking number along with instructions on how to track your package. You can easily track your order on our website or directly through the carrier's tracking system.

International Shipping

Metate Industrial Supply proudly serves customers worldwide. We offer international shipping to various destinations, subject to the respective import regulations and restrictions. Please note that additional customs duties, taxes, and fees may apply, which are the responsibility of the recipient. It is essential to familiarize yourself with your country's customs policies to avoid any potential delays or issues.

Shipping Policy Changes

Metate Industrial Supply reserves the right to modify or update our shipping policy as necessary. Any changes will be promptly reflected on this page. We encourage our customers to review the shipping policy periodically to stay informed about any modifications that may affect their orders.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the information you need for a seamless shipping experience.

Thank you for choosing Metate Industrial Supply. We appreciate your trust and look forward to serving you with our exceptional products and shipping services.

Nate Reis
Great service! 🚚👍
Nov 11, 2023
Gary Bar
Fast and secure! 👌🚀
Nov 8, 2023
Stella Wright
Great shipping options! 👍📦 Will definitely order from you!
Oct 5, 2023